Sotabox – Intelligent Internal Knowledge Base Platform

Confidential

Confidential

Golang, Apache Spark, PostgreSQL, Redis, Databricks, Milvus Cluster, MinIO, Kafka, React

Confidential

Sotabox

Sotabox is an enterprise-grade AI platform that serves as a centralized knowledge base for employees. Built for clients like VPI and BHS Groups, it lets teams submit, search, and manage documents using OCR and LLM technologies, interact with FAQs, and quickly extract needed information. Admins can easily oversee users, documents, and system settings.

By addressing fragmented data, inefficient workflows, and unstructured information, Sotabox helps organizations boost productivity, improve decision-making, and enhance collaboration. It also supports personalized chatbots and adapts seamlessly to different industries, making it a smart, scalable solution for modern knowledge management.

Sotabox is designed for performance, scalability, and advanced AI integration. The backend and infrastructure leverage Golang, Apache Spark, PostgreSQL, Redis, and Databricks, while Milvus Cluster, MinIO, and Kafka handle data and AI processing. The frontend is developed in React, with seamless integration of Azure OpenAI (3.5, 4.0), Gemini, and SambaNova AI chips for cutting-edge LLM capabilities.

The platform supports a dual actor model:

• Employees can access and manage the internal knowledge base, submit or search documents using OCR and LLM, extract key information, submit inquiries, and explore enterprise FAQs.
• Admins oversee user roles, document workflows, and system configurations.

Key features:

• Personalized LLM chatbot creation with no coding required.
• Fast, automatic extraction of the latest document versions for up-to-date knowledge access.
• AI-powered simplicity for seamless scalability and ease of use across teams.
• Industry-specific solutions:
  - Education: Personalized learning pathways, reading progress tracking, AI-trained research support.
  - Sales & Marketing: Smart lead generation, real-time behavior analysis, scalable customer support.
  - Insurance: Automated claims processing, contract analysis, 24/7 consultation.
  - Manufacturing: Multilingual process management, AI-guided production, cross-department collaboration.
  - Travel: AI-driven trip planning, local discovery suggestions, multilingual customer support.
• Secure and compliant data sharing, scalable storage, and enterprise self-hosting options.
• Seamless integration with the latest LLM models and AI hardware acceleration for ongoing retraining and optimization.

Sotabox has driven impressive results across industries. For general enterprises, it boosted productivity by 40% and elevated employee satisfaction, as Mr. Vishy shared:

“After implementing Sotabox, our team’s productivity increased by 40%, and employee satisfaction scores reached an all-time high. The premium workspace solutions have transformed how we collaborate and deliver results.”

In HR and operations, better internal tools led to a 25% rise in employee retention. Ms. Sarah Chen remarked,

“Sotabox doesn't just offer workspace solutions—it provides a complete ecosystem for success. Our retention rates improved by 25% within the first year of implementation.”

In insurance, Sotabox streamlined claims by automating workflows and ensuring compliance. Mr. Kim confirmed,

“Sotabox streamlines insurance claim processing by automating workflows, reducing processing time, and ensuring accuracy while maintaining compliance.”

It also powers industry-specific use cases in education, sales, manufacturing, and travel, delivering personalized LLM-driven support, smarter automation, and multilingual capabilities to drive measurable success.